SaaS-based IT services helpdesk

ML intelligenceSaaS ModelSecure Cloud Service
Share this on -

A cloud-based service support desk where customers and helpdesk agents create and work on tickets in real-time

While scaling the IT department, small & medium business enterprises can either hire full-time IT professionals, which is too expensive or work themselves while investing time and resources.

Looking into this challenge we formulated a subscription-based SaaS IT model that allows such SMEs and start-ups to have secure, flexible and cost-effective IT services.
The major benefits of this model are-

  • Avail IT services at a fraction of the cost of hiring a consultant.
  • Fast and accurate services with ML intelligence to decide the lowest configuration cost.
  • An improvement in security after switching to the cloud.

Download your copy to read the complete use case.


Share this on -