A cloud-based service support desk where customers and helpdesk agents create and work on tickets in real-time

While scaling the IT department, small & medium business enterprises can either hire full-time IT professionals, which is too expensive or work themselves while investing time and resources.

Looking into this challenge we formulated a subscription-based SaaS IT model that allows such SMEs and start-ups to have secure, flexible and cost-effective IT services.
The major benefits of this model are-

• Avail IT services at a fraction of the cost of hiring a consultant.
• Fast and accurate services with ML intelligence to decide the lowest configuration cost.
• An improvement in security after switching to the cloud.

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